Meet Our Team

Management Team

Sue Wilkinson, Executive Director and CEO |

Angela Finateri, Director, Information and Referral |

Dave Montague, Director, Information Resources and Technology |

Carrie Moody, Director, Strategic Solutions |

John Allec, Manager, Data and Editorial Services |

Faed Hendry, Manager, Training and Outreach |

Kathy Kelly, Leader, Social Enterprise |

Cristina Umana, Manager, Human Resources |

Board Members

Jessica Eden | President

Jessica is an experienced management consultant who helps organizations define and implement complex business transformations that impact all aspects of the organization, from the executive level through front-line service delivery. As a Senior Manager with Deloitte Inc, and a leader in their organization design consulting practice, she has had many opportunities to help clients balance customer/community, talent and technology priorities to achieve their strategic goals. Jessica also has a long history of community involvement in the arts, including as a former board member for the Ottawa School of Art and as a founding member of Gnu Ground Theatre Company in Kingston (a venue for young practitioners to develop community-oriented theatre experience). She is excited about the opportunity to contribute to Findhelp’s mission and its critical impact in the community. Jessica holds an MBA from Carleton University, as well as PMP and ITIL certifications.

Liban Gaashaan | Co-Vice President

Findhelp is near and dear to Liban’s heart. When his family immigrated to Toronto over three decades ago, it was Findhelp that connected them to the social agencies they used to settle in Toronto. Liban is a Toronto-based business transformation consultant who specializes in transforming operational systems into real customer experiences that provide a personal touch. His expertise lies in turning high tech into high touch.

Liban, who has an MBA from Wilfrid Laurier University and a BSc in computer science from York University, has more than a decade of experience in the wireless and technology sectors. He is passionate about creating streamlined customer operations by effectively managing people, process and technology. 

Prior to joining City of Toronto, he helped launch Virgin Mobile Saudi Arabia where held the position of Director of Brand Experience & Performance Improvement.

Wendy Lancashire | Co-Vice President

Wendy has worked in the social services sector for over 17 years and is currently the Director of Community Support Services at Davenport-Perth Neighbourhood and Community Health Centre. During her years in the sector, Wendy has developed interest in working towards reducing barriers to accessing services and is excited to be joining the board of directors at Findhelp, whose mission is to do just that. Wendy looks forward to working with the board and staff as they begin with their new strategic directions. Wendy lives in Toronto and holds an Honours BA from McMaster University.

S. Gopikrishna | Treasurer/Secretary

Gopi is currently the Executive Director of the Scarborough Housing Help Centre (SHHC), a non-profit organization mandated to provide housing services in the communities of Scarborough and Markham. A dedicated and enthusiastic community volunteer, Gopi is currently the Chair, Board of Directors of Family Day Care Services and was formerly on the Board of Directors of YouthLink and Northwood Neighbourhood Services. He is also a member of the Committee of Adjustment (Scarborough) constituted by the City of Toronto to adjudicate matters related to minor variances in the zoning by-laws and consents to severances of land.

Maksim Piskunov CFA | Past President

Having started as an opportunity to give back for a finance guy, Findhelp became truly meaningful after he listened in on a few calls during his board orientation. Growing up in the Soviet Union at the time of its collapse, Maksim was deeply impacted by the consequences of the torn social safety net.

Maksim originally joined the Findhelp Board of Directors in 2009 but took a two year break to complete his  MBA at the University of Chicago - Booth School of Business. As a former Treasurer and member of the Finance committee, he has made sure that the financial footing for Findhelp is as sound as possible. His prior experience as a strategy consultant coupled with a CFA designation make him ideally suited for the role of President.

Alexander Lovell

Alexander Lovell is a geographer with several years experience researching issues relating to youth, community health and well-being. Some of his recent projects include contributions to: a study of the well-being of children and families on the waiting list for housing in Hamilton, Belleville and Peterborough done for the CMHC National Housing Research Committee Working Group on Homelessness; a study on the impact of the Places to Grow Act on human services costs in the Region of Peel; and a study on the housing needs of immigrants in Windsor. Alexander is currently a Ph.D. Candidate in geography at Queen’s University where his research examines the Caribbean ethnic food industry in Canada. He has authored and co-authored peer-reviewed articles concerning ethnic enclaves, immigration, and diasporas and has led community-based projects on health and social services. Alexander is currently the Director of Research and Evaluation in the Youth Research and Evaluation Exchange (YouthREX) at York University. Before learning about Findhelp’s central role in 211, he used to compile data for analysis, especially in order to map the availability of services across the City of Toronto. He would like to become more involved in exploring opportunities for Findhelp data to be leveraged for policy and planning purposes. He used to be a sous-chef and now spends much of his spare time plotting how to integrate cooking into research.

Tanya Rumble

As a member of Findhelp’s governance board, Tanya is delighted to be a part of this dynamic group providing strategic direction to Findhelp. She plans to bring her global outlook, fundraising background, passion for social enterprise and deep understanding of the non-profit landscape in Ontario to her role. Tanya is the Senior Manager Run for the Cure Fundraising at the Canadian Breast Cancer Foundation in Toronto, leading the fundraising team for the Central Region (ON, MB) for the Foundation's signature fundraiser - the CIBC Run for the Cure. Tanya completed an Honours Bachelor of Arts in Political Science at McMaster University and a Masters Certificate in Integrated Marketing Communication for Behavioral Impact at New York University with the World Health Organization, and in 2014 began the part-time Masters of Public Policy, Administration and Law (MPPAL) executive graduate program at York University. Tanya regularly mentors students and young professionals, as well as contributes to her profession and community through speaking engagements, and is a Certified Fundraising Executive (CFRE) candidate. She has lived in the United Arab Emirates, and is a dual citizen of Canada and the United Kingdom.

Igor Skapinker

Igor is an information technology expert with extensive experience in developing and delivering enterprise solutions. He has been actively involved in the non-profit sector for many years, serving as Vice Chair of the board of a community service organization and as an executive in a volunteer, non-profit organization that helps charitable organizations in the Greater Toronto Area to improve their organizational capacity and community impact. He is a co-founder of RedSoft Global Services, a boutique IT consulting firm that helps companies and non-profit organizations to improve their efficiency and accelerate growth by deploying innovative, cost effective IT solutions. He joined the Findhelp board as he saw the opportunity to contribute his expertise in information technology and business experience in the non-profit sector to help provide vital services for the public. Igor has a BSc. in Electrical and Computer Engineering from Ben-Gurion University of the Negev (Israel) and an MBA from Schulich School of Business, York University.

Sue Wilkinson

Sue joined us with a vision to lead Findhelp through a period of transition and strategic realignment. Since then, she has been actively engaged at a local, provincial and national level, most recently with her appointment as the President of InformCanada.

Previously Sue led the Ontario Nonprofit Network through its transition from a young and rapidly evolving network to a flourishing and credible voice for the sector in Ontario. She has worked as a senior manager in the community, social service, settlement and health sectors for more than 17 years including in the role of Executive Director of the Jane/Finch Community & Family Centre. Motivated by an anti-oppression framework, her passions include access to services and supports for those who experience the most barriers. Organization building, program creation, innovation, community-based research and strategic partnerships for systemic transformation are areas of ongoing work. Sue holds a Masters of Social Work from York University, Bachelor of Social Work from the University of Western Ontario and Executive Leadership Certificates from both Rotman and Schulich Schools of Management.