About Findhelp
Established in 1971, Findhelp Information Services (Findhelp) is a charitable nonprofit organization that is a leader in information and referral (I&R).
Findhelp is supported by diverse funding sources including the United Way of Toronto and municipal, provincial, and federal governments.
Findhelp is an Alliance of Information and Referral Systems (AIRS) accredited agency recognized for organizational merit and the high calibre of service provided by its staff.
Findhelp offers information on human services in a variety of ways:
- Through 211, a three-digit community telephone information line available to all those who live, work or visit the City of Toronto, York and Durham Regions
- By coordinating an online bilingual, searchable directory of community, social health and related government services in Ontario in partnership with community information agencies across the province
- By offering the public free web-based information for targeted markets through projects like our online employment resource centre, Possibilities
- Through the publication of the Blue Book, an annual directory of programs and services in the City of Toronto
- By the creation and rigorous maintenance of its database of social services available in Toronto, York and Durham
- Through the coordination of a unified information system allowing agencies across Ontario to share information
- By working to standardize and create best practices for data collection and information and referral provision in Canada
- Through the development of technology that makes it easier to search for information
Find Out More About Findhelp

Download the Annual Report 2010-2011 (PDF)
Flip through the Annual Report 2010-2011 online

