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About Us

Our Vision

Communities Strengthened.

Our Mission

Findhelp creates connections and solutions to build strong communities.

Our Values

Service to others • Accountable • Partnership • Diversity

Findhelp | 211 at a Glance

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We are driven by values and powered by partnership

Findhelp Information Services (Findhelp) is a charitable, nonprofit agency providing public access to information about community and social services through help lines, web directories, and specialized tools and training to navigate people towards the support they are seeking.

Findhelp builds impact through strategic partnerships, collaboration and innovation. We are deeply committed to constant improvement, learning and expanding impact in collaboration with our funders, partners, those who we serve and those who don’t access our services.

Strategic Plan Summary

What we Stand for

Findhelp’s core values define what we stand for and how we operate, helping us to work together in the most fulfilling ways. We are passionate about providing service to others and through our actions demonstrate respect, empathy, honesty, integrity and trust.

We are accountable and uphold the highest professional standards. We value partnership. We work together bringing out the best in each other and creating strong working relationships. We value diversity in the broadest sense. We create an inclusive environment that celebrates individual differences. We respect people for who they are and for their knowledge, skills, and experience as individuals and team members. We treat clients with respect and fairness and expect the same in return.

Our Funders

We are deeply grateful to all of Findhelp’s funders for their many years of support, assistance and guidance. They have consistently understood and valued the expertise of Findhelp and its partners, and shared the goals of providing cost-effective and reliable service to the community. We could not deliver our broad range of services without them.

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