Meet Our Team

Management Team

Sue Wilkinson, Executive Director and CEO |

Angela Finateri, Director, Information & Referral |

Dave Montague, Director, Information Resources & Technology |

Kosal Ky, Director, Strategic Partnerships & Opportunities Development |

Faed Hendry, Manager, Training & Outreach |

Marianna Supekova, Manager, Quality Assurance (CIRS) |

Cristina Umana, Manager, Human Resources |

Board Members

Jessica Eden (She/Her) | Co-Chair

Jessica is a business transformation professional with 20 years of experience driving complex change through people and process-centric approaches. She is seasoned in achieving the organizational mindset and culture required to embrace a digital future with social impact. Recent experience has included leading business implementation streams for a pathbreaking digital direct-to-consumer insurance brand, driving operating model transformation for a global top-20 charitable foundation, and coaching nonprofit executives on business performance and strategy execution. 

Jessica is passionate about the potential for agility to help nonprofits weather the 'next normal'.  She was an expert advisor and co-author for Deloitte's global thought literature on The Adaptable Organization, led flagship projects in Canada and the US, and has delivered pro bono executive sessions on The Adaptable Nonprofit.  She has a long history of community involvement and nonprofit board leadership.

Jessica is committed to advancing Findhelp's mission to create connections and solutions to build strong communities and is a believer in the power of information and referral to help people find help. In a world that is increasingly virtual and digitized, creating connections is more important than ever. Jessica became Board Chair in November 2017.

Tanya Rumble | Co-Chair

Tanya Hannah Rumble is a racialized settler of multi-ethnic origins living in Tkaronto. She is a fundraising leader who has raised millions for some of Canada's largest charities including Heart and Stroke Foundation, the Canadian Cancer Society, McMaster University and now Ryerson University. As a racialized philanthropy professional Tanya is honoured to share her influence and insights with students, emerging professionals and peers in the sector. Tanya regularly writes articles on the topics of inclusion, equity, and access; and power, privilege and fundraising for industry publications and speaks to professional audiences at learning events regularly.

She graduated with an H.B.A., Political Science from McMaster University, earned a Masters Certificate at NYU in Marketing Communications and has completed numerous professional certificates including Not-For-Profit Governance Essentials (Rotman School of Management, Institute of Corporate Directors) and Truth and Reconciliation Through Right Relations (Banff Centre). Tanya has been a Certified Fundraising Executive (CFRE) since 2017, completed her Master Financial Advisor - Philanthropy (MFA-P™) in April 2020, and most recently was approved to take the certification exam for the Communication Management Professional (CMP) designation through International Association of Business Communicators (IABC).

Additionally, she is an active leadership volunteer in the philanthropy and non-profit sector: Board Director with the Association of Fundraising Professionals (AFP) Canada, and Board Committee volunteer with AFP Canada-Foundation; executive volunteer with the Canadian Association of Gift Planners; Vice-Chair of the Board and Chair of the HR Committee with FindHelp Information Services - operators of 211 Toronto; and Board Director with Native Child and Family Services of Toronto. In addition to sharing her knowledge, she is committed to lifelong learning -  she is a graduate of the 2017 Association of Fundraising Professionals Inclusion and Philanthropy Fellowship, and 2010 DiverseCity Fellowship. Tanya gratefully acknowledges the Anishinaabe, Mississauga and Haudenosaunee nations, whose traditional territory she lives and works with her husband and young son.

Cheryl Miller

Cheryl Miller is the Provincial Program Manager for the Enhancing Care for Ontario Care Partners program at the Sinai Health System in Toronto. Cheryl’s career spans public, private and not-for-profit sectors in Canada and the US and includes health planning, database consulting, technology project management and health program management. Cheryl led the early development of 211 in Windsor and Essex County over 15 years ago, working with the local United Way and regional Community Information Centres to consolidate their community information databases for shared call centre implementation.

Cheryl has experienced health and community services as a client, primary caregiver, informal caregiver, service provider and program manager. Her lived experience and personal insights in local health and community support systems reinforces a high level of understanding, empathy and compassion for families in need of Findhelp | 211 Central and community support services. Cheryl is the loving mother of two adult bi-racial children, giving her a very personal perspective and experience with DEI (Diversity, Equity and Inclusion) and BIPOC (Black, Indigenous and People of Colour).

Cheryl started at Findhelp | 211 Central as a Strategy and Risk Committee member in October 2017, and was nominated to the Findhelp | 211 Central board in 2018. Cheryl is active on the Strategy and Risk Committee, Board Recruitment Committee, and is the Chair of the Governance Committee.

Marc Gordon | Vice-Chair / Treasurer & Secretary

Marc Gordon has 20 years of experience in project management implementing programs that span the Province of Ontario. He started his career rolling out the Ontario electronic land registry system. He then moved into healthcare information management and technology. Working at the Canadian Institute for Health Information and then the Ontario Telemedicine Network, Marc implemented Telemedicine across the province.

As a Certified Health Executive, Marc currently leads Performance and Information Management at the Alliance for Healthier Communities. This ground-breaking program ensures Alliance members have access to high quality data and allows them to make informed decisions about comprehensive primary health care services and supports required to improve the health and wellbeing of people and communities facing barriers.

Outside of his day job, Marc volunteered with the Canadian Cancer Society for 12 years. As an Executive Volunteer, he built the Relay for Life event in central Toronto from one of the Society’s smallest to largest Relay for Life event in Canada. As someone who believes in supporting others, Marc also spends his free time volunteering with the Make-a-Wish Foundation and Out of the Cold.

Renee Wilkinson-Owusu

Renee Wilkinson-Owusu, MSW is a Registered Social Worker with 9+ years of experience working with diverse population groups including youth, adult learners, consumer/survivors, families, adult offenders and marginalized communities. Her direct and indirect practice experiences are rooted in the principles of anti-oppression, self-determination, critical social work and the social determinants of health. She has experience leading teams, projects and programs in the human service sector with predominant experience in workforce development, youth development, civic engagement, community safety and mental health. Currently she works as a Health Promoter at TAIBU Community Health Centre and teaches part-time in the Community Development program at Humber College. Her professional interests and passions are for intentional service planning that is responsive to client/user need, cross-collaboration for strategizing and influencing service impacts that are sustainable and community/stakeholder engagement for ongoing feedback. Renee is excited to join the Findhelp|211 Central board and looks forward to making meaningful and lasting contributions that support the organization to accomplish its mission of creating connections and solutions to build strong communities.