Findhelp Information Services

Findhelp is a lead provider of information and referral services in Ontario and across Canada. We create connections and solutions to build strong communities. Findhelp connects people and agencies to human services and the social services system and assist all clients.

Community Information and Referral Helplines

Findhelp Information Services operates 211, the award-winning 3-digit phone and online service which helps Ontarians connect to the complete range of government and community-based health and social services available in their communities.

Findhelp has operated the 211 phone service since 2002. The phones are answered by highly qualified I&R Specialists. If you want to talk to someone for information or referrals, please dial 2-1-1. It is free, confidential and available in up to 170 languages.

Ontario Ministry of the Attorney General’s Victim Support Line (VSL) 1-888-579-2888

Toronto Central Access Withdrawal Management Intake Service 1-866-366-9513

Support Services for Male Survivors of Sexual Abuse Line providing access to crisis and integrated follow-up services (Ontario): 1-866-887-0015

Data and Web Services

Accurate and expertly organized data is crucial to connecting people with the services they need. We have been making information available to citizens and professionals since 1952, once through our popular Blue Book Directory of Community Services, and now through a wide variety of online portals. The database is the core resource for information and resource specialists both at 211 and at many other helpline services.

Professional Training in Information and Referral

Findhelp Information Services offers a wide range of practical and informative training workshops related to information and referral for human service practitioners. These affordable workshops are geared to front-line staff who interact with the public in the not-for-profit and government services sectors.

Community Connections

Reaching out to the community is an important component of our work at Findhelp. Through our outreach activities we are able to connect with people in their community. 

Social Enterprise

We are looking for innovators ...

Findhelp has a strong commitment to innovation, collaboration and social enterprise. For more than 60 years, we have worked with a diversity of partners, by providing the tools and the expertise to enhance their community impact and spark social change.

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